Refund Policy

Refund Policy

Physical Goods: 

We can accept returns of physical goods such as training kits and tools up to 7 days after the delivery of your item. If you would like to return an item for a refund you will need to register your complaint via email to within 7 days of delivery. Any returned items must be sent back to us via recorded delivery to be sure the items make it back to us safely. The sender will be responsible for any return postage costs.

Our Return Address:

Rapunzel Hair Academy 17 Cornwall Road, Walsall, WS5 3PD

Digital Goods:

All sales on digital goods, online courses, or any other downloadable materials are final. Once payment is made the course/digital content is non-refundable.